Privacy Policy

How we collect, use, and protect your information

About Us

"NimbusOps Services" is made available to you by Tensp Technologies Private Limited hereinafter referred to as ("Company", "We", "Us").

We are dedicated to protecting the privacy and personal information of our business associates and customers. It is critical that you understand how we handle your personal information and how we ensure compliance with all applicable legal requirements under the laws in force in India, including but not limited to data protection and privacy laws.

We recommend that you carefully read our privacy policy to understand our practices with regard to your information. By engaging with us contractually or through the use of our Services, you acknowledge that you have read and understood this privacy policy. You agree to the terms regarding the collection, storage, and use of your information as described herein. Please review the policy periodically for updates.

Applicability of the Policy

  1. This privacy statement applies to all users, including both registered and unregistered users of our services.
  2. This policy applies to information collected via email, text message, and any other electronic communication sent in conjunction with our services.

Collection of Information

Depending on the type of interaction you have with us, we may collect personal and non-personal information including:

  1. Information provided during registration such as your name, email address, phone number, postal code, and other details relevant to the services or business between us.
  2. Information about your internet connection and the status of devices used while availing our services.
  3. Information collected directly or indirectly based on your usage of our Online Application including location, preferences, special requests, categories, favorites, comments, reviews, time zone and other account settings.
  4. Browsing details (logs), searches, activities, and URL of last Online Application visited.

Use of Information

Information collected through direct or indirect modes will be used for various purposes including:

  1. To facilitate customized browsing of preferred services.
  2. To facilitate communication between us and enhance the quality of our services.
  3. To monitor, track and improve functionality, performance, and service, fixing errors, fraud prevention, and security administration.
  4. To facilitate research and development.
  5. To comply with legal obligations under provisions, rules, regulations, and guidelines provided by government authorities.
  6. To fulfill and respond to your requests and demands regarding services.

Sharing of Information

Information we collect will be shared as per our policy, your prior consent, and legal requirements:

  1. Personal/non-personal information may be shared with companies we hold ownership of, third parties whose services we use, or in case of a merger or acquisition.
  2. Information required by third parties providing services to us will be shared on a need-to-know basis.
  3. Information under threat or required to be shared with legal authorities shall be shared accordingly.
  4. Interactions with social media platforms shall be recorded and guided by the privacy policies of those social media networks.
  5. Information will be used to enforce terms, conditions, and all other agreements.
  6. Disclosures deemed mandatory and for your benefit shall be made in accordance with applicable laws.
  7. Updates to our privacy policy shall be communicated in a timely manner as mandated by government authorities.

Anonymous Data

Generalized use of your information without limitation by any third party, not restricted by this privacy policy, will be made possible after we have used tools available to us to make your information anonymous and un-identifiable to your person.

Cookies

  1. Cookies are files stored on the device's hardware when a user accesses an Online Application to record their activities and preferences.
  2. Cookies will not have access to device information unrelated to Online Application activities. They collect information only pertaining to preferences allowed by the user.
  3. Cookie policies of any third party you engage with should be read carefully as we will not be liable in case of any breach of your personal information.
  4. Necessary cookies will be installed by default. You have the option of saving your preferences and not consenting to non-necessary cookies.

Security / Protection

  1. The safety of your personal/non-personal information shall be a contributory effort.
  2. We provide measures and safeguards according to industry security standards for your data security, though all such protection is subject to the inherent threats of data transmission across the internet.
  3. We cannot be held liable for disclosures that occur due to errors during transmission, unauthorized access, or any other situation beyond our control.

Data Retention

  1. Your information shall be strictly used for the purposes for which it is collected. Retention shall be in accordance with applicable laws.
  2. If you wish to discontinue your business with us, you may raise a request with the Grievance Officer for deletion of your account and personal information. Post deactivation, your information shall be used in ways that cannot be traced back to your identity.

Consent

Your consent to this privacy policy is confirmed once you access or use the services provided by us.

  1. This consent includes collecting, storing, retaining, usage, and any disclosures of your information.
  2. Consent extends to all platforms that serve us with any other services and communications through any mode specified in this Privacy Policy.

Changes in Privacy Policy

We reserve the right to make changes to this Privacy Policy. These changes may reflect updates in applicable laws or internal changes in our methods of collecting your information. It is your duty to review and keep up with any changes to the policy, as continued usage after such changes shall be considered implied consent.

Children Data Privacy Protection

We shall not engage in sharing or making our services available to anyone who is not eligible under applicable age laws. In the event of any such disclosure, we shall deactivate and delete such account. However, if such person chooses to enter into any contract, they shall be allowed to do so through a legal guardian or legal representative.

Last updated: January 2026